Feature Requests

Integrations

WebSell

App that asynchronously downloads orders and sends emails. Operates independently from Sync, allowing order processing without waiting for item or data synchronization.

App that asynchronously downloads orders and sends emails. Operates independently from Sync, allowing order processing without waiting for item or data synchronization.

App that asynchronously downloads orders and sends emails. Operates independently from Sync, allowing order processing without waiting for item or data synchronization. 

Web Order Sync

To Do

Cillian McGillycuddy

Add Stripe Elements for customizable, PCI-compliant payment forms with improved checkout experience and security.

Add Stripe Elements for customizable, PCI-compliant payment forms with improved checkout experience and security.

Add Stripe Elements for customizable, PCI-compliant payment forms with improved checkout experience and security. 

Stripe Elements Integration

Under Review

Implement required updates to meet PCI DSS 4.0 standards, enhancing payment security and maintaining compliance.

WebSell has been PCI compliant for 13 years. We expect to receive AOC documentation upon completion of PCI audit in October 2025.

Implement required updates to meet PCI DSS 4.0 standards, enhancing payment security and maintaining compliance.
WebSell has been PCI compliant for 13 years. We expect to receive AOC documentation upon completion of PCI audit in October 2025.

Implement required updates to meet PCI DSS 4.0 standards, enhancing payment security and maintaining compliance. WebSell has been PCI compliant for 13 years. We expect to receive AOC documentation upon completion of PCI audit in October 2025. 

PCI DSS 4.0 Compliance Security Update

In Progress

Add quick, actionable sales and traffic summaries directly to the WebStore Manager dashboard for at-a-glance insights.

Add quick, actionable sales and traffic summaries directly to the WebStore Manager dashboard for at-a-glance insights.

Add quick, actionable sales and traffic summaries directly to the WebStore Manager dashboard for at-a-glance insights. 

WebStore Manager Dashboard Mini-reports

Done

WebSell Portal WYSIWYG Editor

Add support for server-side GTM to improve tracking accuracy, privacy compliance, and performance of marketing tags.

Add support for server-side GTM to improve tracking accuracy, privacy compliance, and performance of marketing tags.

Add support for server-side GTM to improve tracking accuracy, privacy compliance, and performance of marketing tags. 

Server-side Google Tag Manager Support

Update Amazon integration to use the latest SP-API with JSON feeds for better compatibility, performance, and future-proofing.

Update Amazon integration to use the latest SP-API with JSON feeds for better compatibility, performance, and future-proofing.

Update Amazon integration to use the latest SP-API with JSON feeds for better compatibility, performance, and future-proofing. 

Amazon JSON Feed Upgrade for SP-API

Enhanced search functionality for webstores.

Enhanced search functionality for webstores.

Enhanced search functionality for webstores. 

SmartSearch

Modernize and improve the reliability of email sending for order confirmations, marketing, and notifications with a new mailing system.

Modernize and improve the reliability of email sending for order confirmations, marketing, and notifications with a new mailing system.

Modernize and improve the reliability of email sending for order confirmations, marketing, and notifications with a new mailing system. 

New Mailing Engine

Support for more image formats and faster processing speeds.

Support for more image formats and faster processing speeds.

Support for more image formats and faster processing speeds. 

Image Processing Optimization

Image search with automated assignment. Future enhancements include auto-filling of descriptions and other fields.

Image search with automated assignment. Future enhancements include auto-filling of descriptions and other fields.

Image search with automated assignment. Future enhancements include auto-filling of descriptions and other fields. 

New Image Search for PAM

Enable advanced payment capabilities with Stripe Connect.

Enable advanced payment capabilities with Stripe Connect.

Enable advanced payment capabilities with Stripe Connect. 

Stripe Connect

Add support for Nudgify, a tool that displays real-time “nudges” on your webstore. Nudges build trust and urgency by showing customer actions, limited stock alerts, and time-sensitive offers, helping boost conversions and reduce friction in the shopping journey.

Add support for Nudgify, a tool that displays real-time “nudges” on your webstore. Nudges build trust and urgency by showing customer actions, limited stock alerts, and time-sensitive offers, helping boost conversions and reduce friction in the shopping journey.

Add support for Nudgify, a tool that displays real-time “nudges” on your webstore. Nudges build trust and urgency by showing customer actions, limited stock alerts, and time-sensitive offers, helping boost conversions and reduce friction in the shopping journey. 

Nudgify Integration

reCAPTCHA v3 on Search Pages

We would like to request an enhancement to the review request feature, whereby if a customer wishes to not receive review request emails, they can unsubscribe permanently.  With the current functionality, they get a new review request with each order they place. This annoys some customers.

We would like to request an enhancement to the review request feature, whereby if a customer wishes to not receive review request emails, they can unsubscribe permanently. With the current functionality, they get a new review request with each order they place. This annoys some customers.

We would like to request an enhancement to the review request feature, whereby if a customer wishes to not receive review request emails, they can unsubscribe permanently. With the current functionality, they get a new review request with each order they place. This annoys some customers. 

Ability for a customer to opt out of review request emails

Open

Emma Broughton

Currently when a customer orders online the billing info is imported into the billing area of windward. But the shipping address is imported into the comments of the invoice. We would like to see the shipping address imported into the correct field within windward so that we have less data to edit with each order we bring in

Currently when a customer orders online the billing info is imported into the billing area of windward. But the shipping address is imported into the comments of the invoice. We would like to see the shipping address imported into the correct field within windward so that we have less data to edit with each order we bring in

Currently when a customer orders online the billing info is imported into the billing area of windward. But the shipping address is imported into the comments of the invoice. We would like to see the shipping address imported into the correct field within windward so that we have less data to edit w...

Billing & Shipping Addresses importing correctly into Windward data fields

Andrew Martin

currently new customer phone numbers are imported into the comment section of the invoice. We would like the phone number to go to the proper field within windward and save us the time editing each order 

currently new customer phone numbers are imported into the comment section of the invoice. We would like the phone number to go to the proper field within windward and save us the time editing each order

Phone numbers imported into Windward

We have many items with multiple photos uploaded into windward but they are not going on to the website. Some times this feature works and sometimes it doesnt. example, this ski 
https://www.shuswapsnb.com/26-radar-vapor-pro-build-slalom-waterski-66-inch-steel-rd6vapa-66st-24763/

look at the screen shot - i have 5 images in windward, but only the first one showing online.

Conversly, look at this part... both of the photos show. Why does it work sometimes and not others?

https://www.shuswapsnb.com/slingshot-one-lock-carbon-foil-mast-82-cm-sgmaolcar-82-24575/

I have cleared the image cache in windward and the websell sync app and done multiple uploads and removals... nothing I do seems to fix it, sometimes the photos load and sometimes they dont

We have many items with multiple photos uploaded into windward but they are not going on to the website. Some times this feature works and sometimes it doesnt. example, this ski
<a rel="noopener noreferrer nofollow" target="_blank" href="https://www.shuswapsnb.com/26-radar-vapor-pro-build-slalom-waterski-66-inch-steel-rd6vapa-66st-24763/">https://www.shuswapsnb.com/26-radar-vapor-pro-build-slalom-waterski-66-inch-steel-rd6vapa-66st-24763/</a>
look at the screen shot - i have 5 images in windward, but only the first one showing online.
Conversly, look at this part… both of the photos show. Why does it work sometimes and not others?
<a rel="noopener noreferrer nofollow" target="_blank" href="https://www.shuswapsnb.com/slingshot-one-lock-carbon-foil-mast-82-cm-sgmaolcar-82-24575/">https://www.shuswapsnb.com/slingshot-one-lock-carbon-foil-mast-82-cm-sgmaolcar-82-24575/</a>
I have cleared the image cache in windward and the websell sync app and done multiple uploads and removals… nothing I do seems to fix it, sometimes the photos load and sometimes they dont

We have many items with multiple photos uploaded into windward but they are not going on to the website. Some times this feature works and sometimes it doesnt. example, this ski https://www.shuswapsnb.com/26-radar-vapor-pro-build-slalom-waterski-66-inch-steel-rd6vapa-66st-24763/ look at the screen s...

Multiple images on product pages

we use quantity discounts on stand alone part numbers. example these pickleballs

https://www.shuswapsnb.com/fuse-indoor-ball-orange-unpackaged-bulk-by-onix-pickleball-oxinfus-org-19097/

how do i use the QTY discounts on an item with a size/colour matrix. example these buoys

https://www.shuswapsnb.com/radar-slalom-course-buoy-red-rdslbuoy-red-22701/

we use quantity discounts on stand alone part numbers. example these pickleballs
<a rel="noopener noreferrer nofollow" target="_blank" href="https://www.shuswapsnb.com/fuse-indoor-ball-orange-unpackaged-bulk-by-onix-pickleball-oxinfus-org-19097/">https://www.shuswapsnb.com/fuse-indoor-ball-orange-unpackaged-bulk-by-onix-pickleball-oxinfus-org-19097/</a>
how do i use the QTY discounts on an item with a size/colour matrix. example these buoys
<a rel="noopener noreferrer nofollow" target="_blank" href="https://www.shuswapsnb.com/radar-slalom-course-buoy-red-rdslbuoy-red-22701/">https://www.shuswapsnb.com/radar-slalom-course-buoy-red-rdslbuoy-red-22701/</a>

we use quantity discounts on stand alone part numbers. example these pickleballs https://www.shuswapsnb.com/fuse-indoor-ball-orange-unpackaged-bulk-by-onix-pickleball-oxinfus-org-19097/ how do i use the QTY discounts on an item with a size/colour matrix. example these buoys https://www.shuswapsnb.co...

Add quantity discounts to matrix parent parts 

We are about to be kicked to the curb by Stripe for being one of their 'high-risk businesses'. However, the number of options which are UK-based and thereby not subject to US Federal or EU laws is severely restricting us.

Btw, it's vitamins, nothing more dodgy than that!

We are about to be kicked to the curb by Stripe for being one of their ‘high-risk businesses’. However, the number of options which are UK-based and thereby not subject to US Federal or EU laws is severely restricting us.
Btw, it’s vitamins, nothing more dodgy than that!

We are about to be kicked to the curb by Stripe for being one of their ‘high-risk businesses’. However, the number of options which are UK-based and thereby not subject to US Federal or EU laws is severely restricting us. Btw, it’s vitamins, nothing more dodgy than that! 

Greater Variety of UK-friendly Payment Gateways

John McKee

Can we get a emoji icon list in the content editor? I can't seem to use them properly in my blog posts

Can we get a emoji icon list in the content editor? I can’t seem to use them properly in my blog posts

Can we get a emoji icon list in the content editor? I can’t seem to use them properly in my blog posts 

Add emoji's to content editor

Introduce notifications for when a retailer’s product loses Buy Box eligibility. This allows retailers to take quick action, adjust pricing, and regain Buy Box visibility to stay competitive.

Introduce notifications for when a retailer’s product loses Buy Box eligibility. This allows retailers to take quick action, adjust pricing, and regain Buy Box visibility to stay competitive.

Introduce notifications for when a retailer’s product loses Buy Box eligibility. This allows retailers to take quick action, adjust pricing, and regain Buy Box visibility to stay competitive. 

Amazon: Buy Box Disqualification Alerts

Enable automated requests for product reviews and seller feedback on eligible Amazon orders. Requests are sent between 5–30 days after the order delivery window, helping retailers collect more verified customer reviews.

Enable automated requests for product reviews and seller feedback on eligible Amazon orders. Requests are sent between 5–30 days after the order delivery window, helping retailers collect more verified customer reviews.

Enable automated requests for product reviews and seller feedback on eligible Amazon orders. Requests are sent between 5–30 days after the order delivery window, helping retailers collect more verified customer reviews. 

Amazon: Review & Feedback Requests

Support special pricing and quantity discounts for Amazon Business customers. This gives B2B buyers tailored offers and helps retailers capture more high-value orders on Amazon.

Support special pricing and quantity discounts for Amazon Business customers. This gives B2B buyers tailored offers and helps retailers capture more high-value orders on Amazon.

Support special pricing and quantity discounts for Amazon Business customers. This gives B2B buyers tailored offers and helps retailers capture more high-value orders on Amazon. 

Amazon: Business Pricing & Quantity Discounts

Integrate Amazon’s Replenishment API to return key metrics about a retailer’s Subscribe & Save performance. Retailers can track replenishment offers, customer uptake, and program effectiveness directly through WebSell.

Integrate Amazon’s Replenishment API to return key metrics about a retailer’s Subscribe &amp; Save performance. Retailers can track replenishment offers, customer uptake, and program effectiveness directly through WebSell.

Integrate Amazon’s Replenishment API to return key metrics about a retailer’s Subscribe &amp; Save performance. Retailers can track replenishment offers, customer uptake, and program effectiveness directly through WebSell. 

Amazon: Replenishment Program Data

Native loyalty program for use on the WebSell platform.

Native loyalty program for use on the WebSell platform.

Native loyalty program for use on the WebSell platform. 

Loyalty Program

Introduce AI-driven product recommendations to personalize the shopping experience. Using tools like Algolia Recommend or Google’s AI Recommendation API, the system will suggest products based on browsing history, purchase behavior, and similar customer journeys. This helps increase average order value, improve customer satisfaction, and drive repeat purchases.

Introduce AI-driven product recommendations to personalize the shopping experience. Using tools like Algolia Recommend or Google’s AI Recommendation API, the system will suggest products based on browsing history, purchase behavior, and similar customer journeys. This helps increase average order value, improve customer satisfaction, and drive repeat purchases.

Introduce AI-driven product recommendations to personalize the shopping experience. Using tools like Algolia Recommend or Google’s AI Recommendation API, the system will suggest products based on browsing history, purchase behavior, and similar customer journeys. This helps increase average order va...